Insurance Adjuster Gives False Advice to Client
No surprise there! I deal with adjusters on a daily basis and most of them are generally pleasant and professional. But every once in a while, I run across adjusters who have no integrity, common sense or decency! It’s adjusters like these that keep our personal injury department at Dodge & Vega very busy!! Let me share an example of one of these adjusters….
I spoke to a woman recently who was involved in a car accident. She didn’t feel pain right away, but after a few hours, she developed a headache and noticed pain through her neck, shoulders and back. She did the right thing and reported the accident with the at-fault carrier and believed everything would be taken care of. Well, the assigned adjuster contacted her to get her version of the accident and when she reported whiplash type injuries, he told her it was nothing and the pain should go away in a few days.
This woman was somewhat naive and took the adjuster’s advice and did not get checked out by a doctor. A week later, she called the adjuster to see if it would be okay to see her doctor since the pain didn’t go away. He actually told her to take Aspirin or Ibuprofen and wait to see if that would help. Finally realizing the adjuster was not looking out for her best interest, made an appointment with a doctor and contacted our office. I’ve seen some low tactics by insurance companies but that one took the cake! Don’t ever give an insurance adjuster the benefit of the doubt and fall for their “good guy” routine – they are paid to investigate claims and payout as little as possible!
Kaci Brown, Senior Personal Injury Paralegal at Dodge & Vega PLC
Dodge & Vega PLC
Ben Dodge, Esq., Attorney, Entrepreneur, Endurance/Ultra Cyclist
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